Thank you for shopping with Cult Brands New Zealand. Below you’ll find everything you need to know about our shipping process.
Order Processing
All orders are processed within 2 Business Days (excluding weekends and public holidays).
Once your order has been dispatched, you will receive a confirmation email with tracking details.
Please note: during peak periods, promotions, or public holidays, processing times may be slightly extended.
Shipping Rates & Delivery Times
Shipping charges for your order will be calculated and displayed at checkout.
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Orders Under $99 - $10 Standard Shipping
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Orders Between $99 – 199 - $15 Standard Shipping
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Orders Between $200 - $499 - $20.00 Standard Shipping
- Orders Over $500.00 - $23.95 Standard Shipping
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Overnight Shipping - $34.95
Picking Up Orders
Orders can be picked up from our Christchurch Warehouse – 14 Pope St, Addington, Christchurch 8011. This is free of charge and orders can be picked up between 9am – 4pm, Monday – Friday. Contact enquiries@cultbrandsnz.com for more Information.
Courier & Tracking
If you've ordered off the website - https://cultbrandsnz.com/ .Once your order has been shipped, tracking information will be sent to the email address provided at checkout.
Shipping Delays
While we do our best to ensure timely delivery, Cult Brands New Zealand is not responsible for delays caused by:
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Courier issues
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Weather events
If your order appears delayed beyond the expected timeframe, please contact us at enquiries@cultbrands.com.
Address Accuracy
Please ensure all shipping details are correct at checkout.
We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.
If you notice an error, contact us immediately at enquiries@cultbrandsnz.com .
Damaged Parcels
If your order arrives damaged, please contact us within 2 days of receiving and include:
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Your order number
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Photos of any damage
Contact Us
If you have any questions about shipping, please contact us at:
📧 enquiries@cultbrandsnz.com